Privacy policy.

Jan 2021

At Create Cut Through we take your privacy seriously. This policy confirms our commitment to you in line with updated data protection law, and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

We may collect and process your personal data if:

  • We need to perform duties as part of a contract with you or your organisation

  • You’ve given us consent to do so, for example by making an enquiry or choosing to opt-in to communications

  • We have a legitimate interest to use the data for business purposes

  • The law requires us to do so.

Personal data may include your name, job title, organisation name, email, contact number or postal address.

How we use information

Where appropriate, we will use the information you supply to:

  • Assess, process and reply to any enquiries

  • Provide advice, goods and services to you or your organisation

  • Tell you about news, services or events that may be of interest

  • Produce basic profiles for marketing purposes

  • Inform you of changes and improvements to CreateCutThrough.com

  • Check how well our website is working, improve its functionality or enforce terms of use

  • Comply with the law and industry marketing standards.

If we propose to use personal information for any other purpose, we will explain the reason(s) for this when collecting data, and provide you with options to not do so.

We will only collect information that we use, for as long as it’s needed. The length of time we keep data may vary depending on the type of information collected and if any content is sensitive. When information is no longer required, we will dispose of it promptly and securely.

Cookies

Cookies are small text files that usually contain two bits of information: a site name and unique user ID. They are just text – not coding and not computer programs. Cookies are stored on your computer’s hard drive but cannot read other information stored there.

When you visit a website for the first time, a cookie is set on your computer. If you visit the site again in future, your computer will check if you’ve been there before. With repeat visits, your computer sends the information in the text file back to the site.

When a cookie is set, its effects vary depending on the website. Some examples of how cookies work on different sites include:

  • Setting layout or colour preferences

  • Remembering items in online shopping carts

  • Seeing time spent on particular web pages

  • Changing content so visitors see different content.

Cookies

Please see our full cookie policy here

You are able to opt out of cookies when you visit this site (there is a clickable bar at the bottom of the screen). Only visits with accepted cookies will be monitored. Our cookies help the site function, so please bear in mind that some site features may not work if you disable cookies. For example, your timezone may not be recognised if you try and book an appointment, and if you choose to close pop-ups, we may not be able to 'register this preference when you next visit.

When we may share information

Create Cut Through are only interested in having a two-way conversation with you. Create Cut Through will never sell, trade or rent your personal information to any third parties. In certain circumstances, we may share your details with third party partners for the specific purposes of mailing communications to you, or data processing by specialist service providers (For instance, if we decide to send you a card). If any service provider performs data processing services on our behalf, we will require them to securely safeguard the information through a contracted agreement, with no disclosure to anyone else. We will make sure we comply with the law where this happens.

Except as set out in this policy, we will not divulge your personal information unless required to do so by law.

Your choices about how we use information

We offer some choices on personal data collected, such as how we communicate with people by email or post. We balance legitimate business interests with any potential impacts on you and your data protection rights.

When you subscribe or make an enquiry, we’ll add your details to our database so that we can process your request and keep you updated on our services, but we’ll ask first and you will have the opportunity to opt out of that.

You can change the way we communicate with you or withdraw permission for us to process personal details at any time. If you wish to update your preferences, unsubscribe from our communications or submit a request in line with your data protection rights, please contact us. Our contact details are listed in the ‘How you can contact us’ section of the policy below.

What we do to keep information secure

We will treat your personal information securely. This includes administration, technical and physical actions to protect any personal data collected. Our processes are designed to prevent accidental, unauthorised or unlawful access or use or information.

Links to other sites

Please note, there may be links on this site to other sites (for instance, if we’re referencing it in a blog). The content of any other sites is outside our control and responsibility. Before using any other sites, you may wish to check their privacy policies.

Updates to this policy

We may update, add to or amend this policy from time to time. We will show the most recent publication date on this page, so that visitors are aware of any changes or revisions.

How you can contact us about our privacy policies

If you have any queries about this policy, please email us at info@createcutthrough.com or write to:

Data Protection Lead
Create Cut Through
4 Seekings Drive
Kenilworth
Warwickshire CV8 2QD
United Kingdom.